OPSWAT incident

MetaDefender Cloud - US Degraded Performance

Resolved after 3 hours 20 minutes, affecting API - Multiscanning and API - Deep CDR and 1 more, on September 27, 2026.

monitoring Sep 27, 2026, 01:11 AM UTC

The service has recovered and we are continuing to monitor.

Started
Sep 27, 2026, 01:05 AM UTC
Resolved
Sep 27, 2026, 04:25 AM UTC
Duration
3h 20m
Detected by Pingoru
Sep 27, 2026, 01:05 AM UTC

Affected components

API - MultiscanningAPI - Deep CDRAPI - Dynamic Analysis

Update timeline

  1. investigating Sep 27, 2026, 01:05 AM UTC

    We have received reports indicating that MetaDefender Cloud - US is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. monitoring Sep 27, 2026, 01:11 AM UTC

    The service has recovered and we are continuing to monitor.

  3. resolved Sep 27, 2026, 04:25 AM UTC

    This incident has been resolved.

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