Resolved after 3 hours 20 minutes, affecting API - Multiscanning and API - Deep CDR and 1 more, on September 27, 2026.
The service has recovered and we are continuing to monitor.
Affected components
API - MultiscanningAPI - Deep CDRAPI - Dynamic Analysis
Update timeline
- investigating Sep 27, 2026, 01:05 AM UTC
We have received reports indicating that MetaDefender Cloud - US is experiencing issues. Our team is investigating and will provide an update as soon as possible.
- monitoring Sep 27, 2026, 01:11 AM UTC
The service has recovered and we are continuing to monitor.
- resolved Sep 27, 2026, 04:25 AM UTC
This incident has been resolved.
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