Resolved after 4 hours 39 minutes, affecting US Region, on August 17, 2026.
We have resolved the underlying infrastructure issues that were causing delays and failures in cloud email scanning. Email scanning services have been fully restored and are operating normally. We apologize for any inconvenience caused by this outage.
Affected components
Update timeline
- investigating Aug 17, 2026, 03:52 PM UTC
We have received reports indicating that MetaDefender Cloud Email Security- US is experiencing issues. Our team is investigating and will provide an update as soon as possible.
- resolved Aug 17, 2026, 06:55 PM UTC
We have resolved the underlying infrastructure issues that were causing delays and failures in cloud email scanning. Email scanning services have been fully restored and are operating normally. We apologize for any inconvenience caused by this outage.
Your product runs on more than OPSWAT
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services