OPSWAT incident

MetaDefender Cloud - US Degraded Performance

Resolved after 20 minutes, affecting US Region and API - Multiscanning and 1 more, on July 6, 2026.

monitoring Jul 06, 2026, 03:43 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 06, 2026, 03:36 AM UTC
Resolved
Jul 06, 2026, 03:57 AM UTC
Duration
20m
Detected by Pingoru
Jul 06, 2026, 03:36 AM UTC

Affected components

US RegionAPI - MultiscanningAPI - Deep CDR

Update timeline

  1. investigating Jul 06, 2026, 03:36 AM UTC

    We have received reports indicating that MetaDefender Cloud - US is experiencing issue. Our team is investigating and will provide an update as soon as possible.

  2. identified Jul 06, 2026, 03:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 06, 2026, 03:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 06, 2026, 03:57 AM UTC

    This incident has been resolved.

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