Resolved after 1 hour 31 minutes, affecting API - Multiscanning and API - Multiscanning and 1 more, on December 11, 2025.
This incident has been resolved. We apologize for any inconvenience caused by these issues.
Affected components
Update timeline
- investigating Dec 11, 2025, 12:10 PM UTC
We have received reports indicating that MetaDefender Cloud - US and EU are experiencing issues. Our team is investigating and will provide an update as soon as possible.
- identified Dec 11, 2025, 12:23 PM UTC
We have implemented a fix, but we are still seeing slow performance. We will continue investigating and will provide updates as soon as we are able.
- monitoring Dec 11, 2025, 01:16 PM UTC
Performance has been restored. We will continue to monitor.
- resolved Dec 11, 2025, 01:42 PM UTC
This incident has been resolved. We apologize for any inconvenience caused by these issues.
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