Resolved after 1 hour 35 minutes, affecting API - Multiscanning and API - Deep CDR, on December 11, 2025.
We have mitigated the issues and are currently monitoring.
Affected components
API - MultiscanningAPI - Deep CDR
Update timeline
- investigating Dec 11, 2025, 03:07 PM UTC
We have received reports indicating that MetaDefender Cloud - EU are experiencing issues. Our team is investigating and will provide an update as soon as possible.
- identified Dec 11, 2025, 04:11 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 11, 2025, 04:20 PM UTC
We have mitigated the issues and are currently monitoring.
- resolved Dec 11, 2025, 04:42 PM UTC
We have resolved this issue. We apologize for any inconvenience.
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