OPSWAT incident

MetaDefender Cloud - EU Degraded Performance

Minor Resolved View vendor source →

OPSWAT experienced a minor incident on January 13, 2026 affecting metadefender.opswat.com (Front End) and API - Multiscanning and 1 more component, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2026, 03:43 PM UTC
Resolved
Jan 13, 2026, 04:16 PM UTC
Duration
33m
Detected by Pingoru
Jan 13, 2026, 03:43 PM UTC

Affected components

metadefender.opswat.com (Front End)API - MultiscanningAPI - Deep CDRAPI - Dynamic Analysis

Update timeline

  1. investigating Jan 13, 2026, 03:43 PM UTC

    We have received reports indicating that MetaDefender Cloud - EU is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. monitoring Jan 13, 2026, 04:07 PM UTC

    MDC EU is back to normal functioning status. We will continue monitoring.

  3. resolved Jan 13, 2026, 04:16 PM UTC

    The degraded performance in EU MetaDefender Cloud has been resolved.