OPSWAT incident

MetaDefender Cloud Email Security- Degraded Performance

Resolved after 10 hours 14 minutes, affecting US Region and India Region and 1 more, on January 22, 2026.

investigating Jan 22, 2026, 08:23 PM UTC

Due to an ongoing Microsoft O365 outage we are seeing delays in mail delivery after being processed by MetaDefender Cloud Email Security. https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Started
Jan 22, 2026, 08:23 PM UTC
Resolved
Jan 23, 2026, 06:38 AM UTC
Duration
10h 14m
Detected by Pingoru
Jan 22, 2026, 08:23 PM UTC

Affected components

US RegionIndia RegionEU Region

Update timeline

  1. investigating Jan 22, 2026, 08:23 PM UTC

    Due to an ongoing Microsoft O365 outage we are seeing delays in mail delivery after being processed by MetaDefender Cloud Email Security. https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

  2. resolved Jan 23, 2026, 06:38 AM UTC

    This incident has been resolved.

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