OPSWAT incident

MetaDefender Cloud CDR Degraded Performance in EU and US Regions

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Resolved after 21 hours, on March 27, 2025.

resolved Mar 28, 2025, 12:50 PM UTC

Sanitization/CDR may have returned errors with reason shown as "File is not sanitizable" between 3:00 PM UTC March 27th and 12:00 PM UTC March 28th. We have resolved this issue and apologize for any inconvenience.

Started
Mar 27, 2025, 03:00 PM UTC
Resolved
Mar 28, 2025, 12:00 PM UTC
Duration
21h
Detected by Pingoru
Mar 27, 2025, 03:00 PM UTC

Update timeline

  1. resolved Mar 28, 2025, 12:50 PM UTC

    Sanitization/CDR may have returned errors with reason shown as "File is not sanitizable" between 3:00 PM UTC March 27th and 12:00 PM UTC March 28th. We have resolved this issue and apologize for any inconvenience.

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