OPSWAT incident

MetaDefender Cloud - EU API Multiscanning, API Deep CDR Degraded Performance

Resolved after 1 hour 14 minutes, affecting API - Multiscanning and API - Deep CDR, on May 22, 2025.

monitoring May 22, 2025, 03:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 22, 2025, 02:28 PM UTC
Resolved
May 22, 2025, 03:43 PM UTC
Duration
1h 14m
Detected by Pingoru
May 22, 2025, 02:28 PM UTC

Affected components

API - MultiscanningAPI - Deep CDR

Update timeline

  1. investigating May 22, 2025, 02:28 PM UTC

    We have received reports indicating that MetaDefender Cloud - EU API Multiscanning, Deep CDR Degraded is experiencing issues. Our team is investigating and will provide an update as soon as possible.

  2. identified May 22, 2025, 03:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2025, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2025, 03:43 PM UTC

    This incident has been resolved.

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