OpenSRS incident

API and Reseller Control Panel Timeouts

Resolved after 57 minutes, affecting OpenSRS API and Reseller Control Panel and 1 more, on November 4, 2026.

resolved Nov 04, 2026, 10:32 AM UTC

The connectivity issues impacting our API and Reseller Control Panel have been resolved. Thanks for your patience.

Started
Nov 04, 2026, 09:35 AM UTC
Resolved
Nov 04, 2026, 10:32 AM UTC
Duration
57m
Detected by Pingoru
Nov 04, 2026, 09:35 AM UTC

Affected components

OpenSRS APIReseller Control PanelClassic RWI

Update timeline

  1. investigating Nov 04, 2026, 09:35 AM UTC

    We are currently experiencing issues affecting API and the Reseller Control Panel. During this time, customers may experience slowness or intermittent errors while using the system or making API calls. Our team is actively looking into the root cause, and we will provide an update here as soon as we have more information.

  2. monitoring Nov 04, 2026, 09:54 AM UTC

    Our API and RCP connections are now restored. We will continue to monitor the connections for stability.

  3. resolved Nov 04, 2026, 10:32 AM UTC

    The connectivity issues impacting our API and Reseller Control Panel have been resolved. Thanks for your patience.

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