OpenSRS incident

Hosted Email Cluster A Web and Mail Client (IMAP) login

Minor Resolved View vendor source →

OpenSRS experienced a minor incident on December 1, 2025 affecting Cluster A, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 02:26 AM UTC
Resolved
Dec 01, 2025, 03:08 AM UTC
Duration
42m
Detected by Pingoru
Dec 01, 2025, 02:26 AM UTC

Affected components

Cluster A

Update timeline

  1. investigating Dec 01, 2025, 02:26 AM UTC

    We are investigating issues with Cluster A on HostedEmail. Customers may experience issues with logging into webmail, or receiving timeouts/errors using POP/IMAP.

  2. resolved Dec 01, 2025, 03:08 AM UTC

    This incident has been resolved.