OpenAI incident
Elevated errors in ChatGPT conversations for Free users
OpenAI experienced a minor incident on August 13, 2026 affecting Conversations, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 03:19 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Conversations (Degraded performance)
- identified Aug 13, 2026, 03:48 PM UTC
Status: Identified We are still implementing the mitigation. Affected components Conversations (Degraded performance)
- monitoring Aug 13, 2026, 04:54 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Conversations (Degraded performance)
- monitoring Aug 13, 2026, 10:07 PM UTC
Status: Monitoring We’ve applied a mitigation and are monitoring recovery following an issue with a downstream provider. Affected components Conversations (Degraded performance)
- resolved Aug 13, 2026, 11:58 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Conversations (Operational)