Quo incident

Degraded Performance of Call Events

Quo is currently experiencing a major incident affecting Text Messaging and Android App and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 05:09 PM UTC
Resolved
Ongoing
Duration
● 1h 18m
Detected by Pingoru
May 26, 2026, 05:09 PM UTC

Affected components

Text MessagingAndroid AppWeb AppMac AppWindows AppIOS AppOpenPhone API

Update timeline

  1. identified May 26, 2026, 04:27 PM UTC

    Status: Identified We are experiencing a slowdown in the processing of Call Events. Inbound and outbound calls are completing successfully but the logging and post-processing of the call events are currently delayed and some activities may be missing. The engineering team has responded and are preparing a fix. Affected components Mac App (Degraded performance) IOS App (Degraded performance) Windows App (Degraded performance) Web App (Degraded performance) OpenPhone API (Degraded performance) Android App (Degraded performance)

  2. identified May 26, 2026, 05:09 PM UTC

    Status: Identified Some inbound messaging may also be impacted. Affected components Text Messaging (Partial outage) Mac App (Degraded performance) IOS App (Degraded performance) Windows App (Degraded performance) Web App (Degraded performance) OpenPhone API (Degraded performance) Android App (Degraded performance)