OpenAI incident
Degraded performance in ChatGPT, Codex, and APIs
OpenAI experienced a minor incident on October 21, 2026 affecting Login and Responses and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 02:26 AM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components ChatGPT Work (Degraded performance) Sites (Degraded performance) Search (Degraded performance) Conversations (Degraded performance) Compliance API (Degraded performance) Image Generation (Degraded performance) Agent (Degraded performance) Login (Degraded performance) Deep Research (Degraded performance) File uploads (Degraded performance) Fine-tuning (Degraded performance) CLI (Degraded performance) Live (Degraded performance) Images (Degraded performance) Chat Completions (Degraded performance) GPTs (Degraded performance) Login (Degraded performance) Codex API (Degraded performance) dots (Degraded performance) Embeddings (Degraded performance) Codex Web (Degraded performance) Connectors/Apps (Degraded performance) Batch (Degraded performance) Audio (Degraded performance) Codex in ChatGPT Desktop (Degraded performance) Agents (Degraded performance) Realtime (Degraded performance) Files (Degraded performance) Moderations (Degraded performance) Responses (Degraded performance) Space (Degraded performance) Voice mode (Degraded performance) Decisions (Degraded performance)
- monitoring Oct 21, 2026, 02:27 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Compliance API (Degraded performance) Agent (Degraded performance) Space (Degraded performance) CLI (Degraded performance) Live (Degraded performance) Fine-tuning (Degraded performance) Embeddings (Degraded performance) ChatGPT Work (Degraded performance) Sites (Degraded performance) Login (Degraded performance) Conversations (Degraded performance) Responses (Degraded performance) Codex Web (Degraded performance) Codex in ChatGPT Desktop (Degraded performance) dots (Degraded performance) Audio (Degraded performance) Login (Degraded performance) Voice mode (Degraded performance) GPTs (Degraded performance) Deep Research (Degraded performance) Connectors/Apps (Degraded performance) Search (Degraded performance) Image Generation (Degraded performance) Codex API (Degraded performance) Decisions (Degraded performance) Agents (Degraded performance) File uploads (Degraded performance) Images (Degraded performance) Batch (Degraded performance) Realtime (Degraded performance) Moderations (Degraded performance) Chat Completions (Degraded performance) Files (Degraded performance)
- resolved Oct 21, 2026, 02:48 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Files (Operational) File uploads (Operational) Agent (Operational) Live (Operational) Images (Operational) Realtime (Operational) Moderations (Operational) Responses (Operational) Image Generation (Operational) GPTs (Operational) Connectors/Apps (Operational) Codex in ChatGPT Desktop (Operational) Login (Operational) Audio (Operational) Agents (Operational) Voice mode (Operational) Codex API (Operational) ChatGPT Work (Operational) Batch (Operational) Login (Operational) Codex Web (Operational) Embeddings (Operational) Space (Operational) dots (Operational) Search (Operational) Conversations (Operational) Chat Completions (Operational) Fine-tuning (Operational) Compliance API (Operational) Deep Research (Operational) Sites (Operational) CLI (Operational) Decisions (Operational)