Open University incident

Submitting TMAs - please go via StudentHome

Resolved after 19 hours 7 minutes, affecting Major Incident and Major Incident (Major Incident) and 1 more, on June 17, 2026.

identified Jun 17, 2026, 03:48 PM UTC

We are currently experiencing some technical issues which means when trying to access the TMA/EMA service link via the assessments tab on the module website you may encounter an 'unexpected error' message. We are working to resolve the problem as quickly as we can, but in meantime access can be made via the TMA/EMA link on your StudentHome page. Please accept our apologies for any concern or inconvenience caused by this issue.

Started
Jun 17, 2026, 03:48 PM UTC
Resolved
Jun 18, 2026, 10:56 AM UTC
Duration
19h 7m
Detected by Pingoru
Jun 17, 2026, 03:48 PM UTC

Affected components

Major IncidentMajor Incident (Major Incident)eTMA submission systemeTMA submission system (eTMA submission system — eTMA)Other servicesOther services (Other services — Assessment & Award)

Update timeline

  1. identified Jun 17, 2026, 03:48 PM UTC

    We are currently experiencing some technical issues which means when trying to access the TMA/EMA service link via the assessments tab on the module website you may encounter an 'unexpected error' message. We are working to resolve the problem as quickly as we can, but in meantime access can be made via the TMA/EMA link on your StudentHome page. Please accept our apologies for any concern or inconvenience caused by this issue.

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