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Real-time Open University status, recent outages, and incident history — pulled directly from Open University's official status page at https://status.open.ac.uk every 5 minutes. Pingoru tracks 57 Open University services and has captured 31 incidents in the last 90 days (98.30% uptime). Get email, Slack, Discord, or webhook alerts the moment Open University reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Major IncidentMajor IncidentStudentHomeStudentHome
Timeline · 4 updates
- investigating · Jul 20, 2026, 02:36 PM UTC
The University is currently experiencing some technical issues which mean that you may be unable to access StudentHome at the moment. We are working to resolve these problems as quickly as possible. We will provide regular updates, so please keep checking this site. Follow the links below to access your module website and Help Centre: Module websites – https://learn2.open.ac.uk - Module websites are still available, you can go to learn2.open.ac.uk and browse/search for your module/pres, there you will find your module material and online rooms for tutorials. - Remember that you can get to your module websites directly if you know your module code and presentation code. E.g. the direct URL for DD213 in 25J would be http://learn2.open.ac.uk/site/DD213-25J Help Centre - https://help.open.ac.uk/ If you need to submit an urgent EMA/TMA via the electronic-tutor-marked assignments (eTMA) system during this period: • Attach the eTMA file to an email and send it to [email protected]. Please only submit the eTMA by email if you are unable to do so via the website. • In the subject field you must put your Personal Identifier number, your module code, and the tutor-marked assignments (TMA) number, all separated by a slash e.g. P1234567/B999/01. Please note that the email submission of the TMA/EMA isn’t immediate and there will be a delayed receipt. If there’s no email receipt within 12 hours, the submission has been unsuccessful. For this reason, if submitting by email plenty of time should be allowed for the EMA/TMA to be received. For help submitting your EMA/TMA by email contact Computing Helpdesk on +44 (0)1908 653972. Visit https://help.open.ac.uk/contact to find our opening hours or to start a Web Chat. Please don’t email EMA/TMA directly to tutors. Please accept our apologies for any concern or inconvenience caused by this issue.
- investigating · Jul 21, 2026, 08:41 AM UTC
We are continuing to work on resolving this issue and will share further updates soon. We apologise for the inconvenience that this is causing.
- monitoring · Jul 21, 2026, 02:41 PM UTC
Following changes made this afternoon, we are seeing improved performance on StudentHome. We are continuing to closely monitor this. Once again, we apologise for the inconvenience that this has caused.
- monitoring · Jul 22, 2026, 08:32 AM UTC
We continue to see steady performance on the site, and increased monitoring is ongoing.
Latest: We continue to see steady performance on the site, and increased monitoring is ongoing.
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- Major IncidentMajor IncidenteTMA submission systemeTMAOther servicesAssessment & Award
Timeline · 1 update
- identified · Jun 17, 2026, 03:48 PM UTC
We are currently experiencing some technical issues which means when trying to access the TMA/EMA service link via the assessments tab on the module website you may encounter an 'unexpected error' message. We are working to resolve the problem as quickly as we can, but in meantime access can be made via the TMA/EMA link on your StudentHome page. Please accept our apologies for any concern or inconvenience caused by this issue.
Latest: We are currently experiencing some technical issues which means when trying to access the TMA/EMA service link via the assessments tab on the module website you may encounter an 'u…
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- Major IncidentMajor Incident
Timeline · 1 update
- investigating · Jun 11, 2026, 01:17 PM UTC
We are currently experiencing some technical issues which might mean that accessing and using OU websites (not VLE module websites) is not possible. We are working to resolve the problem as quickly as we can. Please accept our apologies for any inconvenience caused by this issue.
Latest: We are currently experiencing some technical issues which might mean that accessing and using OU websites (not VLE module websites) is not possible. We are working to resolve the p…
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- Major IncidentMajor IncidentRegistration websitesMarketing & Registration
Timeline · 1 update
- identified · May 28, 2026, 10:09 AM UTC
We are currently experiencing some technical issues which means students will be unable to complete registrations and enrolments for study. We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.
Latest: We are currently experiencing some technical issues which means students will be unable to complete registrations and enrolments for study. We are working to resolve the problem as…
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- Major IncidentMajor IncidentDashboardStudy DashboardRegistration websitesOther servicesAssessment & AwardMarketing & Registration
Timeline · 1 update
- identified · May 28, 2026, 10:01 AM UTC
There are database issues currently which are impacting services such as: - AL Dashboard - Assessment Calculator - Online registrations (OUTIS1BD) We're working to resolve the issue as a priority and apologise for the inconvenience caused.
Latest: There are database issues currently which are impacting services such as: - AL Dashboard - Assessment Calculator - Online registrations (OUTIS1BD) We're working to resolve the issu…
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See the full Open University outage history
7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Open University outage history →Or sign up free to get alerts when Open University breaks · 10 free monitors · No credit card
- StudentHome Access Problems ResolvedStarted Jul 20, 2026, 02:36 PM UTC · Resolved Jul 27, 2026, 09:30 AM UTC · 6d 18h
- Started Jun 17, 2026, 03:48 PM UTC · Resolved Jun 18, 2026, 10:56 AM UTC · 19h 7m
- Started Jun 11, 2026, 01:17 PM UTC · Resolved Jun 11, 2026, 01:53 PM UTC · 35m
- Registration Systems Issue ResolvedStarted May 28, 2026, 10:09 AM UTC · Resolved May 28, 2026, 12:02 PM UTC · 1h 52m
- Started May 28, 2026, 10:01 AM UTC · Resolved May 28, 2026, 12:02 PM UTC · 2h
- Issues with Circe ResolvedStarted May 28, 2026, 07:24 AM UTC · Resolved May 28, 2026, 12:02 PM UTC · 4h 37m
- Started May 22, 2026, 04:22 PM UTC · Resolved May 26, 2026, 01:30 PM UTC · 3d 21h
- Started May 13, 2026, 03:29 PM UTC · Resolved May 18, 2026, 04:28 PM UTC · 5d