Open University incident

On-going issues impacting multiple services

Major Resolved View vendor source →

Open University experienced a major incident on May 28, 2026 affecting Major Incident and Major Incident (Major Incident) and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 10:01 AM UTC
Resolved
May 28, 2026, 12:02 PM UTC
Duration
2h
Detected by Pingoru
May 28, 2026, 10:01 AM UTC

Affected components

Major IncidentMajor Incident (Major Incident)DashboardDashboard (Study Dashboard)Registration websitesOther servicesOther services (Assessment & Award)Other services (Marketing & Registration)

Update timeline

  1. identified May 28, 2026, 10:01 AM UTC

    There are database issues currently which are impacting services such as: - AL Dashboard - Assessment Calculator - Online registrations (OUTIS1BD) We're working to resolve the issue as a priority and apologise for the inconvenience caused.