Resolved after 35 minutes, affecting Major Incident and Major Incident (Major Incident) and 1 more, on May 11, 2026.
We're aware of issues currently for students logging in to OU online services such as StudentHome. This is under investigation by our 3rd party provider and we will update once we know more. We apologise for the inconvenience caused.
Affected components
Major IncidentMajor Incident (Major Incident)StudentHomeStudentHome (StudentHome)
Update timeline
- identified May 11, 2026, 02:56 PM UTC
We're aware of issues currently for students logging in to OU online services such as StudentHome. This is under investigation by our 3rd party provider and we will update once we know more. We apologise for the inconvenience caused.
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