Open University experienced a minor incident on May 7, 2026 affecting Major Incident and Major Incident (Major Incident) and 1 more component, lasting 4d. The incident has been resolved; the full update timeline is below.
Affected components
Major IncidentMajor Incident (Major Incident)Registration websitesOther services (Marketing & Registration)
Update timeline
- investigating May 07, 2026, 12:43 PM UTC
We are currently experiencing some technical issues that is preventing students from registering and enrolling for study online. Please call 0300 303 5303 to complete registration over the phone, but please be aware our phone lines may be busy. We are working to resolve the problem as quickly as we can. Please accept our apologies for any concern or inconvenience caused by this issue.
- investigating May 08, 2026, 10:56 AM UTC
We are continuing to work on resolving this issue and will share further updates soon.