Ontraport experienced a minor incident on November 18, 2025 affecting Ontraport Login and Landing Pages and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 18, 2025, 12:05 PM UTC
We are currently working to address an issue where pages may not be serving properly due to high volumes of abusive traffic.
- monitoring Nov 18, 2025, 12:22 PM UTC
We've implemented some changes to handle the abusive traffic and services appear normal. We will continue to monitor to ensure it doesn't begin again.
- monitoring Nov 18, 2025, 12:55 PM UTC
It appears there were two concurrent issues happening: 1. an influx of abusive traffic (mitigated) 2. Cloudflare is having service issues which are returning HTTP 500 responses (the primary issue) We will continue to monitor.
- monitoring Nov 18, 2025, 01:23 PM UTC
We are still waiting for official confirmation from Cloudflare that the issue has been resolved on their end, however, we have not seen significant traffic issues for some time now and it appears that nearly all traffic is operational. We will update again when Cloudflare confirms a permanent resolution.
- resolved Nov 18, 2025, 02:57 PM UTC
Cloudflare has indicated that the issue is resolved; while this may resurface, we have not seen any impact for roughly 2 hours.