Ontraport incident

Partial Service Outage

Resolved after 2 hours 51 minutes, affecting Ontraport Login and Landing Pages and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 02:57 PM UTC

Cloudflare has indicated that the issue is resolved; while this may resurface, we have not seen any impact for roughly 2 hours.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:05 PM UTC
Resolved
Nov 18, 2025, 02:57 PM UTC
Duration
2h 51m
Detected by Pingoru
Nov 18, 2025, 12:05 PM UTC

Affected components

Ontraport LoginLanding PagesPayment FormsLead Generation FormsOntraport Website

Update timeline

  1. identified Nov 18, 2025, 12:05 PM UTC

    We are currently working to address an issue where pages may not be serving properly due to high volumes of abusive traffic.

  2. monitoring Nov 18, 2025, 12:22 PM UTC

    We've implemented some changes to handle the abusive traffic and services appear normal. We will continue to monitor to ensure it doesn't begin again.

  3. monitoring Nov 18, 2025, 12:55 PM UTC

    It appears there were two concurrent issues happening: 1. an influx of abusive traffic (mitigated) 2. Cloudflare is having service issues which are returning HTTP 500 responses (the primary issue) We will continue to monitor.

  4. monitoring Nov 18, 2025, 01:23 PM UTC

    We are still waiting for official confirmation from Cloudflare that the issue has been resolved on their end, however, we have not seen significant traffic issues for some time now and it appears that nearly all traffic is operational. We will update again when Cloudflare confirms a permanent resolution.

  5. resolved Nov 18, 2025, 02:57 PM UTC

    Cloudflare has indicated that the issue is resolved; while this may resurface, we have not seen any impact for roughly 2 hours.

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