Ontraport incident

Connectivity issue and slow page load speed

Resolved after 19 hours 11 minutes, affecting Ontraport Login and Landing Pages and 1 more, on September 27, 2026.

monitoring Sep 27, 2026, 02:04 PM UTC

We are continuing to monitor for any further issues.

Started
Sep 27, 2026, 04:53 AM UTC
Resolved
Sep 28, 2026, 12:04 AM UTC
Duration
19h 11m
Detected by Pingoru
Sep 27, 2026, 04:53 AM UTC

Affected components

Ontraport LoginLanding PagesOntraport ApplicationHosted Wordpress SitesOntraport Website

Update timeline

  1. investigating Sep 27, 2026, 04:53 AM UTC

    We are currently investigating login and system slowdowns

  2. identified Sep 27, 2026, 07:00 AM UTC

    DDOSS related to landing pages is causing excess load on nodes.. we're working on blocking and mitigating

  3. identified Sep 27, 2026, 07:26 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Sep 27, 2026, 11:05 AM UTC

    DDOSS still persists. Been trying differnt strategies to mitigate, but it continues to change and attack.

  5. monitoring Sep 27, 2026, 02:04 PM UTC

    A fix has been implemented to block almost all malicious traffic.

  6. monitoring Sep 27, 2026, 02:04 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Sep 28, 2026, 12:04 AM UTC

    This incident has been resolved.

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