OnSIP incident

Logging Into Queues

Ongoing since 09:07 PM UTC, affecting OnSIP network.

investigating Nov 11, 2026, 09:07 PM UTC

To patch a vulnerability we have temporarily disabled logging into or out of a queue using the OnSIP Web App's queue dashboard. Users may log in or log out by dialing into the queue's login extension as per normal. If needed, administrators can access the log in information under Inbound Call Settings -> ACD Queues.

Started
Nov 11, 2026, 09:07 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Nov 11, 2026, 09:07 PM UTC

Affected components

OnSIP network

Update timeline

  1. investigating Nov 11, 2026, 09:07 PM UTC

    To patch a vulnerability we have temporarily disabled logging into or out of a queue using the OnSIP Web App's queue dashboard. Users may log in or log out by dialing into the queue's login extension as per normal. If needed, administrators can access the log in information under Inbound Call Settings -> ACD Queues.

Your product runs on more than OnSIP

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →