OnSIP experienced a minor incident on September 2, 2026 affecting OnSIP network, lasting 21h 5m. The incident has been resolved; the full update timeline is below.
Affected components
OnSIP network
Update timeline
- investigating Sep 02, 2026, 04:17 PM UTC
Some customers are experiencing call quality and call delivery issues due to a network problem with ISPs outside of the OnSIP network. OnSIP engineers are attempting to route around the problem as best as possible.
- resolved Sep 03, 2026, 01:22 PM UTC
There are no network alerts at this time. If you are experiencing any issues or have any questions, please create a support ticket or call our support team at 1-800-801-3381.