Resolved on April 17, 2025, affecting OnSIP network.
June 19, 2024 We are aware of a possible problem with the OnSIP service. We are investigating and will update with details as soon as they are available. Please reach out to our support team via email ( [email protected] ) or visit https://team.onsip.com/ Update 13:33 EST: Some customers are experiencing sporadic problems with inbound calling involving queues. Update 13:36 EST: The earlier issue with inbound calling has been resolved. If you are still experiencing service problems, please contact our support team at (800) 801-3381 or [email protected].
Affected components
Update timeline
- investigating Apr 17, 2025, 06:10 PM UTC
June 19, 2024 We are aware of a possible problem with the OnSIP service. We are investigating and will update with details as soon as they are available. Please reach out to our support team via email ( [email protected] ) or visit https://team.onsip.com/ Update 13:33 EST: Some customers are experiencing sporadic problems with inbound calling involving queues. Update 13:36 EST: The earlier issue with inbound calling has been resolved. If you are still experiencing service problems, please contact our support team at (800) 801-3381 or [email protected].
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