OnPage Outage History

OnPage had 6 outages in the last 2 years totaling 267h 10m of downtime, averaging 0.2 incidents per month.

There were 6 OnPage outages since November 18, 2025 totaling 267h 10m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: onpagecorporation.statuspage.io

Major September 23, 2026

OnPage Message Delivery and Acknowledgment — Incident Updates

Detected by Pingoru: Sep 23, 2026, 09:12 PM UTC
Resolved: Sep 24, 2026, 12:21 AM UTC
Duration: 3h 8m

Affected: Management PortalEvents APIMobile ApplicationREST APIIntegrationsWebhooks

Timeline · 5 updates

investigating Sep 23, 2026, 09:12 PM UTC

We are currently investigating an issue causing delays in the receipt and acknowledgment of OnPage messages. Our team is actively working to identify the cause and assess the impact. We will provide additional updates as more information becomes available.
identified Sep 23, 2026, 09:51 PM UTC

We have identified the cause of the delays affecting the receipt and acknowledgment of OnPage messages. Our team is working to implement corrective measures and restore normal message processing as quickly as possible.
identified Sep 23, 2026, 09:52 PM UTC

We have identified the cause of the delays affecting the receipt and acknowledgment of OnPage messages. Our team is working to implement corrective measures and restore normal message processing as quickly as possible.
monitoring Sep 23, 2026, 09:52 PM UTC

The corrective measures have been implemented, and message processing has returned to normal. We are actively monitoring the system to confirm that message receipt and acknowledgment remain stable.
resolved Sep 24, 2026, 12:21 AM UTC

The issue causing delays in the receipt and acknowledgment of OnPage messages has been resolved. Message processing has returned to normal, and we have completed our monitoring period without further issues.

Read the full incident report →

Major September 11, 2026

OnPage Messaging Service Disruption

Detected by Pingoru: Sep 11, 2026, 06:21 PM UTC
Resolved: Sep 11, 2026, 06:48 PM UTC
Duration: 27m

Affected: Management PortalEvents APIMobile ApplicationREST APIIntegrationsWebhooksMaintenanceWebsite

Timeline · 5 updates

investigating Sep 11, 2026, 06:21 PM UTC

We are currently investigating a system-wide issue affecting the sending and receiving of OnPage messages. Our engineering team is actively working to identify and resolve the issue. We will provide additional updates as more information becomes available.
identified Sep 11, 2026, 06:44 PM UTC

The issue has been identified and a fix is being implemented.
identified Sep 11, 2026, 06:45 PM UTC

We have identified the cause of the issue affecting the sending and receiving of OnPage messages. Our engineering team is actively working to implement a fix and restore normal service.
monitoring Sep 11, 2026, 06:46 PM UTC

A fix has been implemented, and OnPage messaging services are recovering. We are actively monitoring the system to ensure messages are sending and receiving normally.
resolved Sep 11, 2026, 06:48 PM UTC

The issue affecting the sending and receiving of OnPage messages has been resolved. All services are operating normally. We apologize for the disruption and appreciate your patience while our team worked to resolve the issue.

Read the full incident report →

Critical March 19, 2026

Intermittent Messaging Delivery Issue

Detected by Pingoru: Mar 19, 2026, 06:16 PM UTC
Resolved: Mar 30, 2026, 12:33 PM UTC
Duration: 10d 18h

Affected: Management PortalEvents APIMobile ApplicationREST APIIntegrationsWebhooksMaintenanceWebsite

Timeline · 8 updates

investigating Mar 19, 2026, 06:16 PM UTC

We are currently experiencing an issue impacting the sending and receiving of messages. Our engineering team is actively investigating the issue and working to identify the root cause. We will provide updates as more information becomes available.
identified Mar 19, 2026, 06:17 PM UTC

We have identified the issue impacting the sending and receiving of messages. Our engineering team is actively working on implementing a fix and restoring full service as quickly as possible. We will continue to provide updates as progress is made.
monitoring Mar 21, 2026, 02:41 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Mar 24, 2026, 04:00 PM UTC

We are continuing to monitor for any further issues.
investigating Mar 24, 2026, 04:00 PM UTC

We are currently investigating this issue.
identified Mar 24, 2026, 08:30 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 24, 2026, 08:34 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 30, 2026, 12:33 PM UTC

This incident has been resolved.

Read the full incident report →

Major March 18, 2026

Messaging Delivery Issue

Detected by Pingoru: Mar 18, 2026, 05:43 PM UTC
Resolved: Mar 18, 2026, 06:05 PM UTC
Duration: 22m

Affected: Management PortalEvents APIMobile ApplicationREST APIIntegrationsWebhooks

Timeline · 5 updates

investigating Mar 18, 2026, 05:43 PM UTC

We are currently investigating an issue affecting the sending and receiving of messages. Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.
identified Mar 18, 2026, 06:02 PM UTC

We have identified the issue impacting the sending and receiving of messages. Our engineering team is actively working on implementing a fix and restoring full service as quickly as possible. We will continue to provide updates as progress is made.
monitoring Mar 18, 2026, 06:04 PM UTC

A fix has been implemented, and message delivery has been restored. We are currently monitoring the system to ensure stability and confirm full resolution. We will provide a final update shortly.
monitoring Mar 18, 2026, 06:04 PM UTC

We are continuing to monitor for any further issues.
resolved Mar 18, 2026, 06:05 PM UTC

The issue impacting the sending and receiving of messages has been fully resolved. All services are operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.

Read the full incident report →

Major March 9, 2026

OnPage Alert Delivery Disruption

Detected by Pingoru: Mar 09, 2026, 10:59 PM UTC
Resolved: Mar 10, 2026, 12:34 AM UTC
Duration: 1h 34m

Affected: Management PortalEvents APIMobile ApplicationREST APIIntegrationsWebhooksMaintenanceWebsite

Timeline · 5 updates

investigating Mar 09, 2026, 10:59 PM UTC

We are currently experiencing an issue affecting the sending and receiving of OnPage alerts. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We will continue to provide updates on this page as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to restore full service.
investigating Mar 09, 2026, 11:00 PM UTC

We are continuing to investigate this issue.
identified Mar 09, 2026, 11:06 PM UTC

The issue affecting the sending and receiving of OnPage alerts has been identified. Our engineering team is currently implementing a fix and working to restore normal service as quickly as possible.
monitoring Mar 10, 2026, 12:33 AM UTC

A fix has been implemented and alert delivery is returning to normal. Our engineering team is continuing to monitor the system to ensure stability.
resolved Mar 10, 2026, 12:34 AM UTC

The issue affecting the sending and receiving of OnPage alerts has been fully resolved. All services are operating normally. We appreciate your patience while we worked to restore service.

Read the full incident report →

Notice November 18, 2025

Unable to Silence OnPage Notifications

Detected by Pingoru: Nov 18, 2025, 12:19 PM UTC
Resolved: Nov 18, 2025, 03:39 PM UTC
Duration: 3h 20m

Affected: Management PortalEvents APIMobile ApplicationREST APIIntegrationsWebhooks

Timeline · 5 updates

investigating Nov 18, 2025, 12:19 PM UTC

We are currently investigating an issue reported by our cloud provider that is affecting multiple services. This issue is impacting OnPage notifications, including the ability to silence alerts after they are received.
investigating Nov 18, 2025, 01:09 PM UTC

We are continuing to investigate this issue.
identified Nov 18, 2025, 01:10 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Nov 18, 2025, 02:53 PM UTC

A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
resolved Nov 18, 2025, 03:39 PM UTC

A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

Read the full incident report →