OnPage experienced a critical incident on March 19, 2026 affecting Management Portal and Events API and 1 more component, lasting 10d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 19, 2026, 06:16 PM UTC
We are currently experiencing an issue impacting the sending and receiving of messages. Our engineering team is actively investigating the issue and working to identify the root cause. We will provide updates as more information becomes available.
- identified Mar 19, 2026, 06:17 PM UTC
We have identified the issue impacting the sending and receiving of messages. Our engineering team is actively working on implementing a fix and restoring full service as quickly as possible. We will continue to provide updates as progress is made.
- monitoring Mar 21, 2026, 02:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 24, 2026, 04:00 PM UTC
We are continuing to monitor for any further issues.
- investigating Mar 24, 2026, 04:00 PM UTC
We are currently investigating this issue.
- identified Mar 24, 2026, 08:30 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 24, 2026, 08:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 30, 2026, 12:33 PM UTC
This incident has been resolved.