OnPage experienced a major incident on March 18, 2026 affecting Management Portal and Events API and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2026, 05:43 PM UTC
We are currently investigating an issue affecting the sending and receiving of messages. Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available.
- identified Mar 18, 2026, 06:02 PM UTC
We have identified the issue impacting the sending and receiving of messages. Our engineering team is actively working on implementing a fix and restoring full service as quickly as possible. We will continue to provide updates as progress is made.
- monitoring Mar 18, 2026, 06:04 PM UTC
A fix has been implemented, and message delivery has been restored. We are currently monitoring the system to ensure stability and confirm full resolution. We will provide a final update shortly.
- monitoring Mar 18, 2026, 06:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 18, 2026, 06:05 PM UTC
The issue impacting the sending and receiving of messages has been fully resolved. All services are operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.