OnPage experienced a major incident on March 9, 2026 affecting Management Portal and Events API and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2026, 10:59 PM UTC
We are currently experiencing an issue affecting the sending and receiving of OnPage alerts. Our engineering team is actively investigating the problem and working to resolve it as quickly as possible. We will continue to provide updates on this page as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to restore full service.
- investigating Mar 09, 2026, 11:00 PM UTC
We are continuing to investigate this issue.
- identified Mar 09, 2026, 11:06 PM UTC
The issue affecting the sending and receiving of OnPage alerts has been identified. Our engineering team is currently implementing a fix and working to restore normal service as quickly as possible.
- monitoring Mar 10, 2026, 12:33 AM UTC
A fix has been implemented and alert delivery is returning to normal. Our engineering team is continuing to monitor the system to ensure stability.
- resolved Mar 10, 2026, 12:34 AM UTC
The issue affecting the sending and receiving of OnPage alerts has been fully resolved. All services are operating normally. We appreciate your patience while we worked to restore service.