Onfido experienced a notice incident on April 26, 2016, lasting 4d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- scheduled Apr 26, 2016, 05:23 PM UTC
We will be performing essential maintenance on onfido.com on Sunday, May 1st between 8am and 9am BST. During this time, onfido.com (API, applicant form and dashboard) will be unavailable. We hope this won’t be too much of an inconvenience as we work to perform some necessary upgrades.
- scheduled May 01, 2016, 05:59 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 01, 2016, 07:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed May 01, 2016, 07:45 AM UTC
Maintenance on onfido.com has been completed. All services (API, applicant form and dashboard) are now available.