Resolved after 4 hours 48 minutes, affecting Support Portal and Marketing and Status Website (Marketing and Status Website — EU Operating Region), on May 27, 2026.
Our teams are actively working to resolve the issue. Support cases can still be submitted via regional phone support. Contact numbers are available at: https://support.oneidentity.com/contact-support OneLogin service status can be monitored at: https://status.eu.onelogin.com/ At this time, OneLogin functionality remains available.
Affected components
Update timeline
- investigating May 27, 2026, 08:59 PM UTC
The OneLogin Support portal is down for EU and US. OneLogin platform and infrastructure is functional. Admins can not submit support cases. Cases can still be created via calling into the Regional support number.
- identified May 27, 2026, 09:37 PM UTC
This issue has been identified, teams are working to resolve. Cases can still be submitted regionally via telephone. OneLogin status can be viewed at- https://status.eu.onelogin.com/ The next update will be in one hour unless resolved, OneLogin functionality remains.
- identified May 27, 2026, 10:38 PM UTC
Our teams are actively working to resolve the issue. Support cases can still be submitted via regional phone support. Contact numbers are available at: https://support.oneidentity.com/contact-support OneLogin service status can be monitored at: https://status.eu.onelogin.com/ At this time, OneLogin functionality remains available.
Your product runs on more than OneLogin EU
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services