One incident

Issues with Webmail login

Major Resolved View vendor source →

One experienced a major incident on June 17, 2025 affecting Web apps, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2025, 11:22 AM UTC
Resolved
Jun 17, 2025, 12:01 PM UTC
Duration
38m
Detected by Pingoru
Jun 17, 2025, 11:22 AM UTC

Affected components

Web apps

Update timeline

  1. investigating Jun 17, 2025, 11:22 AM UTC

    We are currently seeing issues with login to Webmail. This is affecting all customers. We are working on fixing this, and will keep you updated on here.

  2. monitoring Jun 17, 2025, 11:56 AM UTC

    We are now starting to see improvements and some customers have already regained access to Webmail.

  3. resolved Jun 17, 2025, 12:01 PM UTC

    Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.