One experienced a major incident on April 24, 2026 affecting Controlpanel, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 24, 2026, 08:53 AM UTC
We are currently experiencing issues with our control panel, causing some of the tiles to be missing and some services to not work, affecting some customers. Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
- resolved Apr 24, 2026, 09:12 AM UTC
Control panel access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.