One experienced a major incident on June 26, 2025 affecting VPS, lasting 12h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 26, 2025, 05:54 PM UTC
We are currently experiencing issues with the VPS access, causing error messages, time-outs or blank pages while trying to access the VPS dashboard As a result the following services might not be available: VPS Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue, first update will be no later than 21:00 CEST
- identified Jun 26, 2025, 09:03 PM UTC
Our Engineering team is still working on resolving the VPS access issue as soon as possible.
- resolved Jun 27, 2025, 06:48 AM UTC
VPS access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.