Resolved after 3 hours 21 minutes, affecting Management Portal, on September 7, 2021.
Our SMS provider was having issues with their platform earlier today which affected us as well. It appears everything is back to normal, but we will continue to monitor on our end to make sure everything is okay.
Affected components
Update timeline
- investigating Sep 07, 2021, 05:02 PM UTC
We are noticing an increase in error rate in sending text messages. We are looking into what the issue may be.
- investigating Sep 07, 2021, 05:02 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 07, 2021, 06:06 PM UTC
Our SMS provider was having issues with their platform earlier today which affected us as well. It appears everything is back to normal, but we will continue to monitor on our end to make sure everything is okay.
- resolved Sep 07, 2021, 08:23 PM UTC
This incident has been resolved.
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