One Church Software incident

System Outage

Resolved after 38 minutes, affecting Management Portal and Public Portal and 1 more, on July 31, 2022.

resolved Jul 31, 2022, 01:17 AM UTC

One Church is back online. The outage was caused by a networking platform failure with our hosting company. Sorry for any inconvenience this has caused.

Started
Jul 31, 2022, 12:39 AM UTC
Resolved
Jul 31, 2022, 01:17 AM UTC
Duration
38m
Detected by Pingoru
Jul 31, 2022, 12:39 AM UTC

Affected components

Management PortalPublic PortalCheck-In SystemMy One Church App - iOSMy One Church App - AndroidOne Church Giving

Update timeline

  1. investigating Jul 31, 2022, 12:39 AM UTC

    We are currently investigating an issue affecting our database servers. One Church is currently down. We are working on bringing it back online as quickly as possible.

  2. resolved Jul 31, 2022, 01:17 AM UTC

    One Church is back online. The outage was caused by a networking platform failure with our hosting company. Sorry for any inconvenience this has caused.

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