Resolved after 6 hours 33 minutes, affecting Management Portal and Public Portal and 1 more, on January 11, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Management PortalPublic PortalCheck-In SystemMy One Church App - iOSMy One Church App - AndroidOne Church Giving
Update timeline
- investigating Jan 11, 2023, 07:14 PM UTC
The system is currently experiencing slowness as a result of the server maintenance from yesterday. We are currently looking into the cause. We'll provide updates as they are available.
- monitoring Jan 11, 2023, 09:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2023, 01:47 AM UTC
This incident has been resolved.
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