One Church Software incident

Payment Processing Outage

Resolved after 1 hour 30 minutes, affecting One Church Giving, on November 11, 2024.

investigating Nov 11, 2024, 01:28 AM UTC

Usio is currently investigating reports of error responses from their API. All payment processing from online giving, and forms are currently down. We'll post updates as we receive them.

Started
Nov 11, 2024, 01:28 AM UTC
Resolved
Nov 11, 2024, 02:58 AM UTC
Duration
1h 30m
Detected by Pingoru
Nov 11, 2024, 01:28 AM UTC

Affected components

One Church Giving

Update timeline

  1. investigating Nov 11, 2024, 01:28 AM UTC

    Usio is currently investigating reports of error responses from their API. All payment processing from online giving, and forms are currently down. We'll post updates as we receive them.

  2. resolved Nov 11, 2024, 02:58 AM UTC

    All services are functioning normally at this time.

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