Resolved after 4 hours 42 minutes, affecting One Church Giving, on December 29, 2024.
We have started to see recovery and successful processing resume. The issue appears to have been caused by an outage from a downstream payment provider. We'll continue to monitor in case any updates are provided.
Affected components
Update timeline
- investigating Dec 29, 2024, 04:36 PM UTC
Online payment processing is currently experiencing an outage. We have notified Usio and will provide updates as we receive them.
- monitoring Dec 29, 2024, 05:15 PM UTC
We have started to see recovery and successful processing resume. The issue appears to have been caused by an outage from a downstream payment provider. We'll continue to monitor in case any updates are provided.
- resolved Dec 29, 2024, 09:18 PM UTC
This incident has been resolved.
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