One Church Software incident

AWS outage affecting emails

Resolved after 3 hours 26 minutes, affecting Management Portal, on October 20, 2025.

resolved Oct 20, 2025, 09:45 PM UTC

We are seeing emails being successfully sent and delivered. It appears the incident has been resolved.

Started
Oct 20, 2025, 06:18 PM UTC
Resolved
Oct 20, 2025, 09:45 PM UTC
Duration
3h 26m
Detected by Pingoru
Oct 20, 2025, 06:18 PM UTC

Affected components

Management Portal

Update timeline

  1. identified Oct 20, 2025, 06:18 PM UTC

    We continue to experience issues related to outgoing emails and delivery receipts due to the ongoing Amazon outage. This issue is external to our systems and is not related to our infrastructure. We will monitor the situation and will provide updates as they become available.

  2. resolved Oct 20, 2025, 09:45 PM UTC

    We are seeing emails being successfully sent and delivered. It appears the incident has been resolved.

Your product runs on more than One Church Software

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →