Resolved after 13 minutes, affecting One Church Giving, on December 9, 2025.
Usio has resolved the issue, and payment processing should now be functioning normally again.
Affected components
One Church Giving
Update timeline
- investigating Dec 09, 2025, 03:29 PM UTC
Attempts to submit payments for processing is currently resulting in a 5004:System Error: Unable to load merchant details error. We have been in contact with Usio and they are investigating. We'll provide updates as they become available.
- resolved Dec 09, 2025, 03:43 PM UTC
Usio has resolved the issue, and payment processing should now be functioning normally again.
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