OnApp Outage History

OnApp is up right now

OnApp had 8 outages in the last 2 years totaling 90h 49m of downtime — averaging 0.3 incidents per month.

There were 8 OnApp outages since June 14, 2024 totaling 90h 49m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.onapp.com

Major January 6, 2026

CDN backend messaging queue cluster outage

Detected by Pingoru
Jan 06, 2026, 04:28 AM UTC
Resolved
Jan 06, 2026, 05:50 AM UTC
Duration
1h 22m
Affected: CDN API AvailabilityCDN Back End ServiceCDN Config GenerationPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN Debug AvailabilityDNS
Timeline · 5 updates
  1. investigating Jan 06, 2026, 04:28 AM UTC

    We are currently investigating this issue.

  2. identified Jan 06, 2026, 04:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 06, 2026, 04:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 06, 2026, 04:49 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 06, 2026, 05:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 1, 2025

DNS degraded

Detected by Pingoru
Dec 01, 2025, 04:29 AM UTC
Resolved
Dec 01, 2025, 06:09 AM UTC
Duration
1h 39m
Affected: DNS
Timeline · 2 updates
  1. investigating Dec 01, 2025, 04:29 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 01, 2025, 06:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 21, 2025

CDN Core servers network performance degraded

Detected by Pingoru
May 21, 2025, 11:09 AM UTC
Resolved
May 23, 2025, 03:25 AM UTC
Duration
1d 16h
Affected: CDN API AvailabilityCDN Back End ServiceCDN Config GenerationDashboard AvailabilityPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN MonitoringCDN Debug AvailabilityDNS
Timeline · 10 updates

Read the full incident report →

Major May 20, 2025

CDN core servers are down

Detected by Pingoru
May 20, 2025, 11:38 PM UTC
Resolved
May 21, 2025, 08:50 AM UTC
Duration
9h 11m
Affected: CDN API AvailabilityCDN Back End ServiceCDN Config GenerationDashboard AvailabilityPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN MonitoringDNS
Timeline · 5 updates
  1. investigating May 20, 2025, 11:38 PM UTC

    We are currently investigating this issue.

  2. identified May 21, 2025, 05:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 21, 2025, 08:14 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 21, 2025, 08:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 21, 2025, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2025

API degradation

Detected by Pingoru
May 19, 2025, 08:00 AM UTC
Resolved
May 19, 2025, 11:18 AM UTC
Duration
3h 17m
Affected: CDN API AvailabilityCDN Reporting Availability
Timeline · 4 updates
  1. investigating May 19, 2025, 08:00 AM UTC

    We are currently investigating this issue.

  2. identified May 19, 2025, 08:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 19, 2025, 11:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 19, 2025, 11:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 16, 2025

DNS outage

Detected by Pingoru
May 16, 2025, 09:46 AM UTC
Resolved
May 16, 2025, 10:16 AM UTC
Duration
29m
Affected: DNS
Timeline · 5 updates
  1. investigating May 16, 2025, 09:46 AM UTC

    We are currently investigating this issue.

  2. investigating May 16, 2025, 09:55 AM UTC

    We are continuing to investigate this issue.

  3. identified May 16, 2025, 10:16 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 16, 2025, 10:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 16, 2025, 10:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2025

CDN Nameservers are currently facing degraded performance

Detected by Pingoru
Apr 08, 2025, 12:37 AM UTC
Resolved
Apr 09, 2025, 04:47 AM UTC
Duration
1d 4h
Affected: DNS
Timeline · 6 updates
  1. investigating Apr 08, 2025, 12:37 AM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2025, 01:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 08, 2025, 01:14 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 08, 2025, 01:15 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Apr 09, 2025, 04:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 09, 2025, 04:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 14, 2024

CDN Core Server failure

Detected by Pingoru
Jun 14, 2024, 08:50 PM UTC
Resolved
Jun 15, 2024, 03:11 AM UTC
Duration
6h 21m
Affected: CDN API AvailabilityCDN Back End ServiceCDN Config GenerationDashboard AvailabilityPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN MonitoringCDN Debug Availability
Timeline · 4 updates
  1. investigating Jun 14, 2024, 08:50 PM UTC

    We are currently investigating this issue.

  2. identified Jun 14, 2024, 09:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 15, 2024, 12:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 15, 2024, 03:11 AM UTC

    This incident has been resolved.

Read the full incident report →