OnApp incident

CDN Nameservers are currently facing degraded performance

Major Resolved View vendor source →

OnApp experienced a major incident on April 8, 2025 affecting DNS, lasting 1d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 12:37 AM UTC
Resolved
Apr 09, 2025, 04:47 AM UTC
Duration
1d 4h
Detected by Pingoru
Apr 08, 2025, 12:37 AM UTC

Affected components

DNS

Update timeline

  1. investigating Apr 08, 2025, 12:37 AM UTC

    We are currently investigating this issue.

  2. identified Apr 08, 2025, 01:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 08, 2025, 01:14 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 08, 2025, 01:15 AM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Apr 09, 2025, 04:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Apr 09, 2025, 04:47 AM UTC

    This incident has been resolved.