OnApp incident

CDN backend messaging queue cluster outage

Major Resolved View vendor source →

OnApp experienced a major incident on January 6, 2026 affecting CDN API Availability and CDN Back End Service and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 04:28 AM UTC
Resolved
Jan 06, 2026, 05:50 AM UTC
Duration
1h 22m
Detected by Pingoru
Jan 06, 2026, 04:28 AM UTC

Affected components

CDN API AvailabilityCDN Back End ServiceCDN Config GenerationPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN Debug AvailabilityDNS

Update timeline

  1. investigating Jan 06, 2026, 04:28 AM UTC

    We are currently investigating this issue.

  2. identified Jan 06, 2026, 04:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 06, 2026, 04:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 06, 2026, 04:49 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 06, 2026, 05:50 AM UTC

    This incident has been resolved.