OmniChat incident

Lentidão envio de mensagem

Minor Ongoing View vendor source →

OmniChat is currently experiencing a minor incident affecting API and App - https://app.omni.chat and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 02:39 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
Jun 02, 2026, 02:39 PM UTC

Affected components

APIApp - https://app.omni.chatWhatsApp Business API

Update timeline

  1. investigating Jun 02, 2026, 02:39 PM UTC

    Estamos investigando casos de lentidão nas operações de envio de mensagens na plataforma. Em breve, compartilharemos mais informações.

  2. identified Jun 02, 2026, 03:20 PM UTC

    Identificamos a causa da lentidão: as mensagens enviadas para a Meta estavam levando entre 5 e 10 minutos para retornar, o que gerava a percepção de demora no envio das mensagens na plataforma.

  3. monitoring Jun 02, 2026, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.