OmniChat incident

Instabilidade na plataforma

Ongoing since 01:00 PM UTC, affecting Reports and Specialist (AI) and 1 more.

identified Nov 03, 2026, 01:28 PM UTC

We are continuing to work on a fix for this issue.

Started
Nov 03, 2026, 01:00 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
Nov 03, 2026, 01:00 PM UTC

Affected components

ReportsSpecialist (AI)App - https://app.omni.chatWeb ChatBotWhatsApp Business APIDashboardsWhizz StudioInstagramWhizz Agent

Update timeline

  1. identified Nov 03, 2026, 01:00 PM UTC

    Identificamos instabilidade em alguns serviços da Omnichat. Ao longo do dia, esses serviços podem apresentar lentidão ou falhas pontuais. Nossa equipe já está atuando para normalizar o ambiente o quanto antes.

  2. identified Nov 03, 2026, 01:28 PM UTC

    We are continuing to work on a fix for this issue.

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