Azure Outage - Unable to Load Omega AI

Update timeline

1. investigating Oct 29, 2025, 04:21 PM UTC

   We are seeing a widespread issue with Azure, we are currently investigating and initiated assistance with Azure.

2. investigating Oct 29, 2025, 05:21 PM UTC

   Due to a widespread Microsoft CDN Outage, users were unable to access the Omega AI website. Sending images via Omega AI Link would have been unaffected. We have deployed a workaround temporarily. Please login use the below URLS until we confirm Microsoft has fixed the downstream issue. USA: https://po-us01-apim.azure-api.net/ Canada: https://po-ca01-apim.azure-api.net/ India: https://po-in01-apim.azure-api.net/

3. investigating Oct 29, 2025, 05:42 PM UTC

   Due to the Microsoft outage, this will prevent Users with Local Account (PIN to Login) to be able to login. If you are using your Social (Gmail, Outlook, etc), or Federated Accounts to login - the workaround URLs should be working. USA: https://po-us01-apim.azure-api.net/ Canada: https://po-ca01-apim.azure-api.net/ India: https://po-in01-apim.azure-api.net/

4. investigating Oct 29, 2025, 07:26 PM UTC

   Due to a widespread Microsoft Outage, users are unable to access the Omega AI website. Sending images via Omega AI Link would have been unaffected. We have deployed a workaround temporarily. Please login use the below URLS until we confirm Microsoft has fixed the downstream issue. This should now be working with all account types. USA: https://po-us01-apim.azure-api.net/ Canada: https://po-ca01-apim.azure-api.net/ India: https://po-in01-apim.azure-api.net/

5. resolved Oct 29, 2025, 08:59 PM UTC

   The Microsoft platform issue has been resolved. The regular login URLs can be used to access Omega AI.