Resolved after 46 minutes, affecting Login & Authentication Services and Worklist and 1 more, on September 17, 2026.
We have increased the capacity of the search cluster and the services have recovered. Worklist and search are now working properly again. We are currently monitoring and will provide another update.
Affected components
Update timeline
- identified Sep 17, 2026, 02:04 PM UTC
Users in our India region may be unable to load the worklist, and study search may return incomplete results or time out. We have identified the cause as a failure in the search index service that supports worklist and search.
- monitoring Sep 17, 2026, 02:20 PM UTC
We have increased the capacity of the search cluster and the services have recovered. Worklist and search are now working properly again. We are currently monitoring and will provide another update.
- resolved Sep 17, 2026, 02:51 PM UTC
The incident has been resolved, the application is now functioning properly.
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