Omega AI incident

Intermittent Faxing Issues

Resolved after 17 hours 38 minutes, affecting Faxing and Faxing and 1 more, on April 27, 2026.

identified Apr 27, 2026, 08:38 PM UTC

We're seeing slower-than-normal fax processing due to intermittent performance issues with our upstream fax provider. Faxes are still being sent and received, but some may take longer than usual to process. We're monitoring the situation and will provide updates as it progresses.

Started
Apr 27, 2026, 08:38 PM UTC
Resolved
Apr 28, 2026, 02:17 PM UTC
Duration
17h 38m
Detected by Pingoru
Apr 27, 2026, 08:38 PM UTC

Affected components

FaxingFaxingFaxing

Update timeline

  1. identified Apr 27, 2026, 08:38 PM UTC

    We're seeing slower-than-normal fax processing due to intermittent performance issues with our upstream fax provider. Faxes are still being sent and received, but some may take longer than usual to process. We're monitoring the situation and will provide updates as it progresses.

  2. resolved Apr 28, 2026, 02:17 PM UTC

    The issues have been resolved in the upstream fax provider.

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