Omega AI incident

Delayed Outbound Faxing

Resolved after 1 hour 22 minutes, affecting Faxing and Faxing and 1 more, on May 19, 2026.

investigating May 19, 2026, 09:26 PM UTC

We are currently investigating an issue causing slowness in outbound fax delivery from our upstream fax provider. Customers using the outbound fax feature may experience delays in sending. Other platform functionality is unaffected. We will provide updates as more information becomes available. We appreciate your patience.

Started
May 19, 2026, 09:26 PM UTC
Resolved
May 19, 2026, 10:49 PM UTC
Duration
1h 22m
Detected by Pingoru
May 19, 2026, 09:26 PM UTC

Affected components

FaxingFaxingFaxing

Update timeline

  1. investigating May 19, 2026, 09:26 PM UTC

    We are currently investigating an issue causing slowness in outbound fax delivery from our upstream fax provider. Customers using the outbound fax feature may experience delays in sending. Other platform functionality is unaffected. We will provide updates as more information becomes available. We appreciate your patience.

  2. resolved May 19, 2026, 10:49 PM UTC

    The incident has been resolved.

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