Omega AI incident

Image Viewer and Import - Partial Outage

Resolved after 33 minutes, affecting Document Viewer and Image Viewer and 1 more, on June 19, 2026.

resolved Jun 19, 2026, 12:42 AM UTC

The issue has been resolved. Please refresh your browser to restore full functionality. We apologize for the inconvenience and thank you for your patience.

Started
Jun 19, 2026, 12:09 AM UTC
Resolved
Jun 19, 2026, 12:42 AM UTC
Duration
33m
Detected by Pingoru
Jun 19, 2026, 12:09 AM UTC

Affected components

Document ViewerImage ViewerDocument ViewerImage ViewerDocument ViewerImage Viewer

Update timeline

  1. identified Jun 19, 2026, 12:09 AM UTC

    A recent firewall security policy change inadvertently affected a browser resource required by the image viewer, causing images to fail to load for some users. The change has been reverted and is propagating through Microsoft's infrastructure — expected to resolve within 10–20 minutes. In the meantime, affected users can clear their browser cache and reload, or switch to a different browser or Incognito window. We will send a follow-up once full resolution is confirmed. We apologize for the disruption and thank you for your patience.

  2. resolved Jun 19, 2026, 12:42 AM UTC

    The issue has been resolved. Please refresh your browser to restore full functionality. We apologize for the inconvenience and thank you for your patience.

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